by REAL KRK
At REAL KRK, we understand that finding an apartment is just one part of the bigger picture. Our clients come to Kraków for many different reasons – work, studies, or life changes – and often need much more than just a set of keys. That’s why we offer comprehensive support and stay with them every step of the way. Here are three stories that show how we truly take care of our clients.
1. A Short-Term Contract and Just One Free afternoon.
Anna* came to Kraków for a one-year contract with a major tech company. She found us through Facebook and reached out, needing help with finding a place to live. Time was tight – she had just one day in Poland before heading back to her home country to pack her things.
We organized apartments viewings and handled all the paperwork with the notary. While she was away, we took care of everything else – setting up internet, furnishing the apartment, and arranging deliveries. We even explained how to open a Polish bank account. When she returned, everything was ready. The keys, the internet, the furniture – all set up. Instead of running around the city trying to organize everything, she could simply relax and get ready for her new job.
2. A Young Family with a Child and No Knowledge of the City.
David and Dana* were relocating from Wrocław to Kraków with their little one. Their biggest concern was finding a quiet area with access to a nursery and good transport connections. They didn’t know Kraków and couldn’t travel for multiple viewings.
After a detailed phone consultation, we prepared a curated list of apartments that matched not only their preferences – but also their unspoken needs, like nearby green spaces, elevators, and family-friendly neighborhoods. We helped them sign the lease, and even connected them with a local nursery expert. On top of that, we recommended a trusted pediatrician and a reliable moving company.
Today, they live in a peaceful district, and Dana* wrote to us: “We felt like we had family in Kraków who took care of everything for us.”
3. A Foreign Student and a Language Barrier.
Luca*, a student from Italy, was coming to AGH University. He didn’t speak Polish and was nervous about navigating the rental process on his own. He contacted us looking for a reasonably priced room in a student-friendly area.
We found him a spot in a shared apartment with other international students. We translated the lease, arranged a certified translator for the official paperwork, and made sure he understood everything. We also gave him a local tour – showing him where to shop, how to get to campus, and where to catch public transport.
In addition, we helped him with a PESEL number, arrange health insurance, and get signed up for the university library system. Now Luca* is not only studying but thriving in Kraków – and we’re still in touch.
With REAL KRK, You’re Never Alone
Each of these stories shows that our job doesn’t end when we hand over the keys. At REAL KRK, we care deeply about our clients feeling supported, secure, and informed – no matter if they’re from Kraków or across the continent.
If you’re looking for a place to live – and for people who genuinely care – we’re here to help.
*(we change the name of our clients to protect their privacy)
